Privacy Policy

Effective Date: 1st day of March, 2026

By using this website as a user (“You,” “Your,” “User,” “Users”), You agree to the following Privacy Policy. Please read this Policy carefully before using this website.

www.thepainreliefdoc.co (the "Site") is owned and operated by The Pain Relief Doc LLC (“Our,” “We,” “Us,” or “Company”). The Pain Relief Doc LLC is the data controller and can be contacted at: 

Email:hello@thepainreliefdoc.co

Address: PO Box 59941, 10221 River Rd, Potomac MD 20854

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected; and

  4. The rights of Site users.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

California Privacy Rights (CCPA/CPRA)

For users residing in California, we adhere to the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section provides additional disclosures and describes your rights regarding your "personal information" (as defined by California law).

Consent

By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful. You can withdraw your consent by: Contacting us at hello@thepainreliefdoc.co or clicking the "Unsubscribe" link in our communications.

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6of the GDPR. We rely on the following legal bases to collect and process the personal data of users in the EU:

  1. Users have provided their consent to the processing of their data for one or more specific purposes; and

  2. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: E-mail communication, professional marketing of services, and site analytics.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically When you visit and use our Site, the host website automatically collects and stores the following information:

  1. IP Address and location;

  2. Browser type and version;

  3. Operating system; and

  4. Site usage patterns (pages viewed, time spent, links clicked).

Data Collected in a Non-Automatic Way We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;

  2. Email address; and

  3. Phone number.

This data may be collected using the following methods:

  1. Entered by visitor via contact forms or newsletter sign-ups.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  1. Statistics and site optimization.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Communication and marketing of professional services.

Who We Share Personal Data With

Employees We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties The host website may share user data with the following third parties:

  1. Linked websites (e.g., social media platforms or booking sites).

  2. Third party vendors (e.g., email service providers and analytics processors).

The host website may share the following user data with third parties:

  1. Aggregated browsing data and contact information provided for the purpose of fulfilling service requests.

We may share user data with third parties for the following purposes:

  1. Communication

  2. Marketing

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

California Notice at Collection

The Pain Relief Doc LLC collects the following categories of personal information to provide you with educational content and updates:

  • Identifiers: Such as your name, email address, and phone number.

  • Internet/Electronic Activity: Information about how you interact with our Site (e.g., pages viewed, links clicked).

Purpose of Collection: We use this information to communicate with you regarding our services, send newsletters, provide requested educational materials, and optimize your experience on our Site.

Retention: We retain your information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Notice to California Residents: "Shine the Light" & "Do Not Sell"

  1. We do not sell your personal information to third parties for monetary consideration.

  2. We do not "share" your personal information for cross-context behavioral advertising as defined by the CPRA.

  3. We do not use or disclose "sensitive personal information" for purposes other than those permitted by the CPRA.

Other Disclosures We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;

  2. If it is required for any legal proceeding;

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers

We transfer user personal data to the following countries:

  1. USA.

When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.

If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:

  1. The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or

  2. We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient.

Your Rights as a User

Under the GDPR, you have the following rights:

  1. Right to be informed;

  2. Right of access;

  3. Right to rectification;

  4. Right to erasure;

  5. Right to restrict processing;

  6. Right to data portability; and

  7. Right to object.

Under the CCPA/CPRA (California), you have the right to:

  1. Right to Know: Request disclosure of what personal information we collect and how it is used.

  2. Right to Delete: Request deletion of personal information collected from you.

  3. Right to Correct: Request correction of inaccurate personal information.

  4. Right to Opt-Out: Request to opt-out of the "sale" or "sharing" of information (though we do not currently sell or share such data).

  5. Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our data protection officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR or CCPA, please contact our data protection officer here:

Compliance Department | hello@thepainreliefdoc.co

Do Not Track Notice

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints

If you have any complaints about how we process your personal data, please contact us first through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting a supervisory authority (such as the Information Commissioner's Office (UK), your local Data Protection Authority in the EU or the California Privacy Protection Agency.

Contact Information

If you have any questions, concerns or complaints, you can contact our data protection officer at: hello@thepainreliefdoc.co